Maximize the Benefits of Diamond Tooling with Continuous Education, Expert Service, and High-Quality Tooling

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A premier office furniture manufacturer located in the Midwest increases the benefits of diamond tooling through education, service, and quality tooling.

Diamond tooling offers several benefits over traditional carbide tooling. However, if you are not getting longevity out of your diamond tooling, the cost benefits rapidly diminish.

This is the exact issue a market-leading office furniture manufacturer was experiencing. Unusual amounts of wear and damage to their diamond tooling and exceedingly long turn-around times from their tooling service provider were increasing production expenses and ruining efficiency.

Working with their Leitz representative, the manufacturer was able to identify and implement four areas of strategic improvement.

Tooling Quality

More PCD tip height on a tool’s cutting wing = more serviceable tool life. A taller PCD tip height will allow you to sharpen the tool more times before having to replace the tool. There are currently no industry standards for custom tool tip heights, so it’s important customers understand this significant tooling characteristic. Leitz designs their custom tools with maximum amount of usable tip height more than any other tooling provider and, therefore, provides the customer with more efficient, lowest applied cost tooling solutions.

Continuous Education

Diamond tooling is harder than carbide tooling. As such, it is also much more brittle. Most machine operators lack an understanding of the gravity of the cost difference between diamond and carbide tooling as well as how to properly handle diamond tooling to ensure the longevity of the tools. Leitz is providing ongoing education to teach the operator team how to handle and protect diamond tooling and increase tool life.

These photos show PDC damage due to improper tool handling. There is layered breaking within the PDC layer itself, similar to how shale rock would break. This can only be caused by side impact to the PCD.

Material Improvement

In addition to damage from mishandling, through extensive tool evaluation after running, including high-resolution photographs, the Leitz service team was able to identify and document frontal impact damage to the tool caused by impurities in the materials being cut. The manufacturer was able to return to their material provider and discuss reimbursement for damage and investigate alternative material options.

These photos show PCD damage due to impurities in the material. Damage is straight down through the entire layer of PDC and into the tool body.

Expert Service

Because of the multiple Leitz service centers located around the country, Leitz can provide a faster turn-around time for tool servicing. The manufacturer is now able to carry less tooling in-house with results in cost savings on their overall tooling inventory.

Although the furniture manufacturer was using a quality competitor, Leitz has provided a total tooling solution for the customer that will deliver more efficiency and maximize their investment. By understanding the difference in tooling service and handling, the manufacturer has watched their efficiencies grow and has realized positive downstream effects from the changes implemented during the manufacturing process.

Let’s talk about increasing the benefits of your PCD tooling through better service and education. Contact Leitz at (800) 253-6070 or fill out the form below.